Exclusive Content
Digital Gaming Play, the podcast produced by Digital Gaming News, has released its final episode of the season: “Digital Brains: Artificial Intelligence and Big Data at the Service of Gaming.” The conversation was led by Antonieta Gonzáles, Content Director, joined by Manuel Jiménez, co-founder of ChatBet and a recognized figure in the Latin American gaming industry.
In this season finale, Digital Gaming Play explored how AI and big data are reshaping the player experience, streamlining operations, and strengthening operator competitiveness.
During the interview, Manuel Jiménez —a professional with over 24 years of experience in the sector, founder of projects such as Apuesta Rápida in Peru, and former representative of EvenBet Gaming— shared his vision of how these technologies are evolving and being applied in iGaming today.
Key highlights from the discussion included:
Personalizing the player experience by adapting communication and offers to individual patterns.
Automating processes such as customer support and bet management through conversational assistants.
Balancing compliance and responsible gaming, emphasizing the importance of hybrid models that combine automation with human oversight.
The future of the industry, pointing toward more natural virtual assistants, sharper predictive systems, and stronger integration with player protection strategies.
Jiménez underscored that automation in iGaming should be viewed as a strategic ally, but always within clear regulatory frameworks that safeguard both player privacy and security.
With this episode, Digital Gaming Play closes a season framed by the theme “Gaming in Transformation: Technology, Integrity, and New Audiences.” Throughout, the podcast has featured conversations with industry leaders about the changes shaping the future of digital gaming.
Jiménez’s participation reinforced the importance of applying technological innovation responsibly, while also highlighting how solutions like ChatBet are democratizing automation across key markets in Latin America.
This season finale reaffirms Digital Gaming Play’s role as a leading platform for discussing the trends, technologies, and strategies that are shaping the global iGaming ecosystem.
🎧 Watch the full episode here:
